 |
INVESTOR
RELATIONS
1(888)505-9200 |
Robert E. Riedl, SVP and CIO
|
|
Investor
Relations provides information regarding the financial performance
of our company to our investors and other constituencies. The
department offers annual reports, quarterly reports, press releases
presentations,
and other relevant data to the investing community. CPS
common stock trades on the NASDAQ National Market System under
the symbol "CPSS". Please also see
Investor Home. |
ORIGINATIONS
1(800)328-3175 |
Department
Head
Teri Clements, SVP
|
|
Loan
Originations is comprised of credit analysts and underwriters.
The credit analysts review and evaluate applications submitted
by dealers. The underwriters review and evaluate approved contracts
submitted by dealers for purchase, purchasing contracts that
meet the underwriting criteria of CPS. |
SERVICING
1(800)365-7285 |
Department
Head
Chris Terry, SVP
|
|
Servicing
helps to educate our customers to the importance of reestablishing
and maintaining good credit. We use a customer service and counseling
approach to assist the customer in meeting their obligation.
We also have an asset recovery department that specializes in
the areas of skip-tracing, repossessions, insurance claims,
impounded vehicles, bankruptcies and legal matters. |
HUMAN
RESOURCES
1(800)342-9246 |
Department
Head
Missy Hennessey, VP
|
|
Human Resources has overseen the growth of the company to over
nine hundred (900) employees. This department's responsibilities
include job placement, payroll and employee benefits. |
OPERATIONS
1(800)342-9245 |
Department
Head
Jayne Holland, SVP
|
|
Operations
responsibilities include the areas of account inquires,
account maintenance and correction,
payment processing, contract document distribution, title related
issues, credit bureau reporting and disputes, and any other
customer service related issues. |
| |